Terms of service

Welcome to Oh Princess Polly. By accessing or purchasing from ohprincesspolly.com, you agree to the following Terms of Service.

Overview

This website is operated by Oh Princess Polly. Throughout the site, the terms “we,” “us,” and “our” refer to Oh Princess Polly.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced here.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependent to use this site.

You may not use our products for any illegal or unauthorized purpose.

Product Information

We make every effort to display product colors, images, sizes, and descriptions as accurately as possible. However, we cannot guarantee that your device screen will display colors exactly.

Product measurements may vary slightly due to manual measurement, fabric stretch, production batch, or styling differences.

We reserve the right to modify, update, or discontinue any product at any time without notice.

Pricing and Availability

Prices are listed in USD unless otherwise stated.

We reserve the right to change prices, promotions, discounts, and product availability at any time.

We reserve the right to limit quantities or refuse orders that appear fraudulent, suspicious, or placed in violation of our policies.

Orders and Payment

By placing an order, you agree that all information provided is accurate, complete, and current.

We reserve the right to cancel or refuse any order if we suspect fraud, unauthorized activity, payment issues, incorrect pricing, or inventory errors.

If we cancel an order, we will notify you using the contact information provided at checkout.

Shipping

Shipping times are estimates and may vary depending on destination, customs clearance, logistics delays, weather, holidays, or carrier issues.

Once an order has shipped, customers are responsible for tracking the package and ensuring the delivery address is accessible and correct.

Please review our Shipping Policy for more details.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

By placing an order, you acknowledge and agree to our return, refund, and exchange conditions.

Account and Contact Information

You agree to provide accurate account, billing, shipping, and contact information.

Oh Princess Polly is not responsible for delivery failure or delays caused by incorrect or incomplete customer information.

Intellectual Property

All content on this website, including text, images, graphics, logos, product names, page designs, and branding, is owned by or licensed to Oh Princess Polly.

You may not copy, reproduce, distribute, or use our content without written permission.

Third-Party Services

Our website may use third-party services, including payment processors, logistics providers, analytics tools, and marketing platforms.

We are not responsible for the actions, policies, or performance of third-party services.

Limitation of Liability

To the fullest extent permitted by law, Oh Princess Polly shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms.